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At Pella Calda, we are dedicated to ensuring our website is accessible to all users, regardless of ability. We continuously work towards providing an inclusive online experience that accommodates the diverse needs of our customers.

 

This page outlines our efforts, partial compliance, and how you can get in touch if you encounter any accessibility issues or have suggestions for improvement. Your experience matters, and we are here to assist you in any way we can.

Accessibility Statement

Pella Calda is committed to ensuring digital accessibility for all our customers. We strive to provide a welcoming and inclusive online experience, regardless of ability or technology.

We are continuously working to improve the accessibility of our website to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG). Our goal is to make sure that everyone, including people with visual, hearing, cognitive, and motor disabilities, can easily browse, shop, and enjoy everything we have to offer.

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Our Efforts Include:

  • Designing our website with clear structure and easy navigation.

  • Using readable fonts, contrasting colors, and descriptive alt texts for images.

  • Making sure our forms and interactive features are accessible with keyboard navigation.

  • Regularly reviewing and updating our website to address accessibility barriers.

Ongoing Improvements

Accessibility is an ongoing effort. We are constantly testing, updating, and improving our website to ensure a smooth experience for everyone. We welcome feedback from users to help us identify and fix any accessibility issues.

Need Help?

If you encounter any accessibility barriers or need assistance navigating our website, please reach out to us:
📧 Email: [Insert your customer support email]
📞 Phone: [Insert your customer support number]

 

We are here to help and will do our best to assist you promptly.

At Pella Calda, we believe that luxury should be accessible to everyone.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Declaration of Partial Compliance

While we aim for full accessibility, Pella Calda declares partial compliance with WCAG standards due to certain third-party content that we do not control. Examples include embedded social media feeds, external payment gateways, and third-party plugins.
We are committed to working with our partners and seeking accessible alternatives wherever possible.

Accessibility Arrangements in the Organization

At Pella Calda, we believe accessibility extends beyond our website. Within our organization:

  • Our customer support team is trained to assist customers with accessibility needs.

  • We prioritize clear communication, offering support via email, phone, and accessible web forms.

  • We are continuously educating our team about best practices for inclusivity and digital accessibility.

  • We welcome and encourage feedback from users regarding accessibility improvements.

Requests, issues and suggestions

We highly value your input in making our website more accessible. If you encounter any accessibility challenges, have a suggestion, or need assistance:

  • Requests for accessibility accommodations: If you require specific adjustments to access content on our website, we are happy to accommodate you.

  • Report issues: If you experience barriers or difficulties navigating our site, please let us know so we can address them promptly.

  • Submit suggestions: We’re always open to suggestions on how we can improve our website and make it more accessible for all users.

Please reach out to us via the following contact methods:
📧 Email: support@pellacalda.com
📞 Phone: +91 8360967792

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